Glossary N

Natural experiment

A study in which the researcher observes naturally occurring events.

1. Evaluation Design: Experimental vs Non-experimental (Research Methods)

Needs assessment

A process for identifying gaps between current and desired performance.

1. Competency-based vs Task-based Objectives (Training Focus)
2. Knowledge vs Skill Training Objectives (Setting Goals)
3. Benchmarks vs Targets in Training (Setting Standards)

Net present value (NPV)

A financial calculation that determines the current value of future cash flows.

1. Qualitative vs Quantitative Objectives (Setting Outcomes)

Net Promoter Score (NPS)

1. Direct vs Indirect Evaluation Methods (Choosing Tools)

Neutrality

The absence of bias or favoritism in an evaluation process.

1. In-house vs External Evaluation (Choosing Evaluators)

Non-equivalent control group design

A research design that compares two groups that are not equivalent.

1. Evaluation Design: Experimental vs Non-experimental (Research Methods)

Non-experimental design

A research design that does not involve manipulation of variables.

1. Evaluation Design: Experimental vs Non-experimental (Research Methods)

Norm-referenced evaluation

An evaluation method that compares an individual’s performance to a predetermined standard or norm.

1. Criterion-referenced vs Norm-referenced Evaluation (Assessment Types)

Null hypothesis

A statement that there is no significant difference between two groups or variables.

1. Evaluation Design: Experimental vs Non-experimental (Research Methods)